Support Coordination L2 + L3
Support Coordination Level 2 & Level 3 by Specialists
At Mercy Disability Care, we provide professional and compassionate Support Coordination Level 2 and Level 3, helping NDIS participants navigate their plans with confidence, clarity, and control. We understand that managing supports, services, and funding can feel overwhelming. Our role is to simplify the process, advocate for your needs, and ensure your NDIS plan works for you—both now and into the future.
What Is Support Coordination Level 2?
Support Coordination Level 2 is designed for participants who need guidance to understand and implement their NDIS plan. Our Support Coordinators work alongside you to build your capacity, connect you with suitable service providers, and help you make informed decisions about your supports.

Our supports focuses on empowering you to take an active role in your plan while ensuring you feel supported every step of the way. We take time to explain your funding, explore service options, and help you put practical supports in place that align with your goals.

Level 2 Support Coordination includes:

  • Understanding and implementing your NDIS plan
  • Linking you with trusted, suitable service providers
  • Coordinating supports across different services
  • Building confidence to manage supports independently
  • Monitoring services to ensure they meet your needs
With us, you can expect your journey to be stress-free. We assure you that our support will help you achieve the independence you need as a participant.
What Is Support Coordination Level 3?
Support Coordination Level 3, also known as Specialist Support Coordination, is designed for participants with more complex needs, higher risks, or challenging life circumstances. This level of support requires specialist skills, experience, and a deeper understanding of complex systems.

Our Level 3 Support Coordinators work closely with you during periods of significant change, crisis, or complexity. We provide intensive coordination, advocacy, and problem-solving support to reduce risks, stabilise situations, and build a clear, sustainable pathway forward.

It includes:

  • Managing complex or high-risk support situations
  • Coordinating multiple services and systems
  • Crisis planning and risk management
  • Advocacy with service providers and stakeholders
  • Supporting transitions and significant life changes
If you or your family member requires specialist support coordination, we are ready to meet your needs.
A Compassionate, Participant-Centred Approach
At Mercy Disability Care, we believe support coordination should feel human, respectful, and empowering. We listen to your story, understand your challenges, and work collaboratively to build solutions that fit your life. Our coordinators communicate clearly, act transparently, and always respect your choices and control.

Where appropriate and with your consent, we also work alongside families, carers, and other professionals to ensure your supports are coordinated, consistent, and effective.

Reasons We are Your Trusted Support Coordinators
Choosing the right Support Coordinator can make a meaningful difference in how well your NDIS plan supports your life.

This is where we come in.

Choose us since:

  • Our Support Coordinators are experienced in both Level 2 and Level 3
  • We provide calm, compassionate support during both stable and complex periods
  • We strongly advocate for your rights, goals, and well-being
  • We communicate clearly without jargon or pressure
  • We provide a practical, solutions-focused approach to problem-solving
  • We respect your choice, control, and independence
  • We provide flexible support that adapts as your needs change
If you still have questions, contact us so we can resolve them.
Schedule an Appointment Today
Give us a call to book an appointment. You can also send your details to our email, and we will connect with you soon.